Breastfeeding & Infant Feeding Support

Feeding your baby can bring up a lot of questions, and you shouldn't have to work them out alone. We offer warm, judgement-free support in person for families across Worcestershire and Gloucestershire, and by video call or message to families anywhere in the UK.

We support you whether you're breastfeeding, mixed feeding, expressing, or feeding an older baby or toddler. Our support is open to mums and to dads, partners, grandparents and anyone helping to care for a mother and baby.

As a community interest company, we believe every family deserves good feeding support, whatever their income or background. [If cost is a barrier, please get in touch and we'll talk about what we can do.]

Who we are

Our feeding support is run by three qualified breastfeeding counsellors who share our messages and cover for each other, so you're never left waiting.

  • Anny James is an NCT Breastfeeding Counsellor and Antenatal Practitioner, and runs Baby Cafe breastfeeding groups in Worcestershire.
  • Amy Sturgeon is an NCT Breastfeeding Counsellor, and runs Baby Cafe breastfeeding groups in Worcestershire.
  • Anna Denne is an NCT Breastfeeding Counsellor, and runs Baby Cafe breastfeeding groups in Worcestershire.

We hold up-to-date safeguarding training and enhanced DBS checks, and we share information from trusted sources such as the NHS, UNICEF Baby Friendly and the Breastfeeding Network.

One-to-one support

Every session is unhurried and built around you and your baby. You'll leave with a personalised feeding plan, and one month of message support is included so you can keep in touch as things change.

  • Free discovery call (free): a 15-minute chat either on the telephone or by text about what's going on and how we can help, with no obligation.
  • Home visit (£50): a full session in your own home, plus one month of message support.
  • Video call (£40): the same in-depth support from wherever you are, plus one month of message support.
  • Follow-up session (£[XX]): continued support after your first session.

Anything you buy can be put towards any other support we offer.

Text support

Not everything can wait for an appointment. Our text support lets you message a qualified breastfeeding counsellor by WhatsApp or email, whenever a question comes up. It's ideal if you can't get to a group, find it easier to write than talk, or need help between appointments.

  • Ask a Question (£10): send a question any time, with photos or short videos if helpful, and get a considered written reply within 1 working day.
  • Live Chat (£15): a real-time WhatsApp conversation of up to 1 hour, at a time you book.
  • Monthly package (£20 a month): up to 4 Live Chats plus unlimited Ask a Question messages.

We reply Monday to Friday. We try to reply at weekends and on bank holidays too, but can't promise to.

Feeding groups

Our Baby Cafe groups are a relaxed place to get feeding support, meet other parents and ask whatever's on your mind. Just drop in with your baby, no booking needed.

  • Baby Cafe: Town Hall, Pershore. Mondays, 10am to 12pm. Free.
  • Walk & Talk: Crowle Community Cafe. Thursdays, 1:30 to 3pm. Free.

How it works

  1. Choose your support and book online, or start with a free discovery call.
  2. We say hello on WhatsApp within 1 working day, with how we work.
  3. Tell us how things are going, including your baby's age and what you'd like help with. Photos or short videos are welcome.
  4. We support you with information, options and trusted resources. You decide what's right for you and your baby.
  5. We check in afterwards to see how you're getting on, and offer more support if you need it.

Everything you share is kept confidential and handled securely, as explained in our privacy notice.

When to get urgent help

Our support is not an emergency or medical service. Please contact your midwife, health visitor or GP, or call 111, if:

  • your baby isn't feeding at all, has very few wet or dirty nappies, looks yellow, or seems unwell or very sleepy
  • you're feeling very low, not coping, or having thoughts of harming yourself

In an emergency, always call 999.

Questions families often ask

Can my partner or my mum get in touch on my behalf? Yes. Our support is open to dads, partners, grandparents and anyone helping to care for a mother and baby.

Do you only help with breastfeeding? No. We support breastfeeding, mixed feeding, expressing, bottle feeding, returning to work and feeding older babies and toddlers.

I'm not in Worcestershire or Gloucestershire. Can you still help? Yes. Video calls and text support work wherever you are. Home visits are within our local area.

Is this instead of my midwife or health visitor? No. We work alongside them, and we'll always suggest you contact them if something needs a health professional.

Ready to talk?

Book your support online through Two Shires Breastfeeding, our feeding support website, or message us for a quick chat first. We'd love to hear from you.

Not sure which option is right for you? Tell us what's happening using our feeding enquiry form and we'll get back to you to talk it through, free and with no obligation.

Book now → · WhatsApp: 07919 887290 · Email: Holisticbirthworcestershire@gmail.com